When you place your order, we begin making your items as quickly as possible. Each product requires some time for the quality checks before we can ship. Most orders ship within 1 or 2 days. However, in peak seasons, shipment can take up to 5 business days. Most of our products are shipped from our facilities in US. Products shipping from United States are provided with shipping times on product pages. Usually shipping times for US warehouse products is within 5 business days. Products that ship from overseas take 7-10 business days to reach their destination once they are processed.
All our orders would be provided with a tracking number.
We ship worldwide. Please see below for estimated shipping times:
|LOCATION||*ESTIMATED SHIPPING TIME|
|United States||5-10 Business days|
|United Kingdom||7-10 Business days|
|Switzerland, Norway||7-10 Business days|
|Canada||10-20 Business days|
|Australia, New Zealand||10-20 Business days|
|Europe||10-20 Business days|
However, you can be assured that we do everything in our power to get the items to you as quickly as possible, and you will find that in many cases you will receive your new items quicker than this.
In order to ensure minimum shipping times, please make sure all shipping information you provide is correct and accurate. SmileBabySmile cannot be held responsible for items shipped to wrong addresses provided by the customers.
All of the orders have tracking codes, which are provided via email as soon as the products are shipped.
We ship daily from Monday through Saturday, 52 weeks a year except for Sundays and holidays. Orders placed by 10.00 PM CST or 04.00 AM CET Sunday-Friday will start to be made the next day. Occasionally orders may not ship the ‘next-day’ due to stock issues, lacking order information or billing delays. Orders placed on Saturdays will ship the following Monday or next open business day. Any delays would be communicated to the customers and customers can cancel the orders if delays are not acceptable. Full refund would be made in such cases.
FULL SATISFACTION GUARANTEE
If, for any reason, shipping time takes longer than 4 weeks to arrive, we will give you a full refund for the product should you decide to return it once arrives.
Shipping rates vary based on the product (size and weight), destination and store promotion. However, be on the lookout for our FREE SHIPPING discounts we have every now and then.
If applicable, the final shipping cost will be displayed in the checkout process - after entering your shipping address and before you commit to pay.
If you have any questions regarding our Shipping Policy please don't hesitate to contact us at firstname.lastname@example.org or via the Contact Us page on our website.